Thank you for shopping with Pool Boy Sports. We strive to ensure your satisfaction with every purchase made on our platform. In the event that you need to return an item, we've outlined our return and refund policy below to make the process as seamless as possible.

Returns Accepted for 30 Days

We accept returns within 30 days of the purchase date. If 30 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange.

Free Return Shipping:
We understand that returning items can sometimes be inconvenient. Therefore, we offer free return shipping on all eligible items within the specified return period.

No Restocking Fee:
We believe in transparent pricing, which is why we do not charge any restocking fees for returned items. Your refund will be issued for the full purchase price of the item(s) returned.

No Final Sale Items:
Please note that final sale items are not eligible for return or exchange unless they arrive damaged or defective. All other sales are considered final.

Initiating a Return:
To initiate a return, please contact our customer service team at support@poolboysports.com. Our team will guide you through the return process and provide you with a return shipping label if applicable.

Refund Process:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.